Frequently Asked Questions

Vending Village is a peer-to-peer online marketplace specifically designed for the vending machine industry, where users can buy and sell vending locations either with or without machines

Sign up to create your account and start exploring our marketplace.

No, signing up and creating an account on Vending Village is free. Transaction fees apply only when a sale is made.

Yes, Vending Village is accessible from any device with internet access. Our platform is designed to be user-friendly on both desktop and mobile devices.

Anyone who is involved in or interested in the vending machine business, whether you are an experienced vendor or new to the industry, is welcome to join our community.

This is a secured location. In the off chance that you do not place your vending machine, simply click 'Cancel' to get a full refund. That's the power of our 100% money-back guarantee!

A location request bid is an offer by a location finder to conduct a private search for a specific vending location based on the operator's request. Only the recipient of the bid has access to buy the listing. It is not discoverable on the marketplace like other listings.

Yes, it is a one-time fee paid to the seller. Any agreements between you (the operator) and the location's property manager will be separate.

The seller receives multiple requests from vendors for the location's business name and address. To ensure success for the vending operator, this information is shared only after you purchase the listing.

The description will specify whether this location needs replacing a vendor or if you would be its first vendor. Please note that even if you're replacing a vendor, the seller will likely not have the previous vendor's sales data.

Once you make a purchase, the money is held in escrow via Stripe. Only once you (the buyer) confirm that you're ready to finalize the order, the money is released to the seller. Otherwise, as long as you cancel the order within 7 days of payment, the money is fully refunded to you.

You (the operator) are responsible for providing a placement agreement. When you meet the location's property manager, be sure to have your placement agreement ready to send them for signing (if you require it).

The seller of this location sets the price based on factors such as foot traffic, hours of operation, proximity to competition and difficulty to secure.

Included in the sale price is a warm introduction to the location's property manager. These locations want your machine!

Any agreements with the location in terms of signed placement agreements, commissions, or product selection are between you (the vending operator) and the location's property manager.

Included in the sale price is the machine detailed in the listing, and the location itself. Any agreements with the location in terms of signed placement agreements, commissions, or product selection are between you (the vending operator) and the location's property manager.

You can fill out our location request form. This will subscribe you to email updates in your region, and notify our verified sellers of your interest.

Once you purchase a location that needs a machine, the seller will request your availability to meet the location's property manager to arrange a meeting. Once you meet the manager you can coordinate a date to place your machine.

Profitability of a location can vary due to several factors: daily foot traffic, hours/days of operation, and proximity to other options. Overall, it's up to you to determine the opportunity of each location based on all the information provided in the listing.

Once logged in, click "post your listing" at the top of the page. Follow the prompts to add all the important details about your vending location, set your price, and publish your listing.

You can list locations and services for free. A transaction fee is charged only when you make a sale. We charge a 20% platform fee ($100 minimum) plus 3% transaction fee (for credit card processing) on locations and location finding services. For example, if you list and sell a location for $1,000, you will receive $770 ($1,000, less $200 platform fee, less $30 transaction fee) upon a sale. Location Bids have a minimum $200 platform fee. Machines at locations (including ATMs) have a 10% platform fee.

You can manage your listings through your dashboard, where you can edit details, change prices, or remove listings if needed.

We recommend reaching out to the buyer to resolve any issues.

Payments from buyers are processed through our secure payment system and are held until the buyer finalizes the order (typically within 7 days). Once finalized, the buyer's card is actually charged and money is transferred to your bank account after a 14 days holding period. This article breaks down exactly how it works.

You can list locations and services for free. A transaction fee is charged only when you make a sale. We charge a 20% platform fee ($100 minimum) plus 3% transaction fee (for credit card processing) on locations and location finding services. For example, if you list and sell a location for $1,000, you will receive $770 ($1,000, less $200 platform fee, less $30 transaction fee) upon a sale. Location Bids have a minimum $200 platform fee. Machines at locations (including ATMs) have a 10% platform fee.

Currently all transactions are handled by Stripe using any major credit card such as Visa or Mastercard.

Payments are released to sellers immediately after the buyer gives final approval that they've reached an agreement with the property manager of the purchased location.

Yes, we partner with Stripe to ensure that all financial transactions and personal data are kept secure using the highest possible security methods available today.

Yes, we partner with Stripe to ensure that all financial transactions and personal data are kept secure using the highest possible security methods available today.

Vending Village employs advanced security measures to protect every transaction. This includes using secure socket layer (SSL) technology for data encryption, performing regular security audits, and utilizing reputable payment gateways to process all financial transactions. Additionally, all user activities are monitored to prevent fraudulent activities.

If you come across any listings or users that seem suspicious or potentially fraudulent, please report them immediately by emailing Support. Our dedicated security team will investigate the issue promptly. We encourage users to rely on our platform for all communications and transactions to ensure safety.

Ensuring the safety and trustworthiness of our transactions is paramount to us. That's why we partner with Stripe for ID verification. This process helps us confirm the identity of our users, reducing the risk of fraud and ensuring compliance with legal standards. To complete ID verification, you'll be prompted to provide a valid government-issued ID through a secure portal managed by Stripe. The information is processed and verified by Stripe's advanced security systems without storing any sensitive data on our servers. This step is essential for activating full buying and selling capabilities on Vending Village.

Vending Village is committed to protecting your personal and financial information with multiple layers of security. This includes data encryption, firewalls, and secure data storage facilities. We comply with all applicable privacy laws and regulations to ensure your information is safeguarded against unauthorized access or breaches.

We have a comprehensive dispute resolution process in place to handle conflicts between (buyers and sellers. If an issue arises, parties are encouraged to first attempt to resolve the dispute among themselves using our messaging system. If the dispute persists, they can escalate the issue to our support team, which will intervene to mediate and help reach a fair resolution. Our aim is always to ensure a just outcome in accordance with our platform policies.