1. Introduce yourself

Hi there - how you doing today?

Wait for reply.

Great - I'm [your name] with Vending Village. We place free vending machines at [business type]s in your area. Is that something you'd be interested in for your staff and customers?

2. If they are not the right person

Gotcha - ok can you connect me to them now?

get the owner/manager/etc on the phone and start your intro again

3. Otherwise, keep them talking

Well, we handle everything from install to re-stocking - at zero cost to you. Do you currently offer snacks or drinks on-site for staff or visitors?

Figure out why or why not. Use objection handling below as needed

4. Get to "interested"

Ok, I can send someone over for a quick walkthrough of the options - absolutely no commitment if it's not a fit. How's that sound?

5. Confirm a meeting date/time

Great! What time works best for you in the next few days?

6. Get critical information

Perfect. I just have a couple more questions to make sure I send the best person...

Ask one at a time and record the answer

1. What's your daily foot traffic over there?

2. What products would you want in the machine - snacks, drinks, coffee, healthy food ...?

3. Where do you think you'd place the machine?

7. Wrap up

Amazing. I've got everything I need - I'll be in touch soon to confirm the appointment. Thank you so much!

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Most Common Objections:

1. We don't have space

You'd be surprised. An operator can come by and show you options. If it's not a fit - no big deal - zero obligation. Can I send someone by?

2. We don’t have a need for a vending machine

Interesting. From our experience with [business type]s like yours, vending machines can improve customer experience and you can earn some commission off of them. Does that pique your interest?

3. Manager/owner makes that decision

No problem, can I speak to [him/her]? ... if needed .... ok, what time can I call back? - at least get an email and send flyer

Benefit Quick-Pick:

(Use whenever an objection comes up.)

• Free perk for staff/customers — costs the company nothing.

• Zero maintenance — we handle install, stocking, and repairs.

• Optional commission — earn a percentage of every vend.

• Boosts morale & convenience — fewer mid-day run-outs.

• Removable anytime — if it’s not a fit, we’ll remove it within 30 days.

• Makes management look good — adds value without red tape.

Commission vs. No Commission: Examples

1. Locations which employees only, like an office or warehouse: No Commission

2. Locations with paying customers, like a gym or medical facility: Commission

Special note: The lower the commission the better.