1. Introduce yourself
Hi there - how you doing today?
Wait for reply.
Great - I'm [your name] with Vending Village. We place free vending machines at [business type]s in your area. Is that something you'd be interested in for your staff and customers?
2. If they are not the right person
Gotcha - ok can you connect me to them now?
get the owner/manager/etc on the phone and start your intro again
3. Otherwise, keep them talking
Well, we handle everything from install to re-stocking - at zero cost to you. Do you currently offer snacks or drinks on-site for staff or visitors?
Figure out why or why not. Use objection handling below as needed
4. Get to "interested"
Ok, I can send someone over for a quick walkthrough of the options - absolutely no commitment if it's not a fit. How's that sound?
5. Confirm a meeting date/time
Great! What time works best for you in the next few days?
6. Get critical information
Perfect. I just have a couple more questions to make sure I send the best person...
Ask one at a time and record the answer
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What's your daily foot traffic over there? -
What products would you want in the machine - snacks, drinks, coffee, healthy food ...? -
Where do you think you'd place the machine?
7. Wrap up
Amazing. I've got everything I need - I'll be in touch soon to confirm the appointment. Thank you so much!
Most Common Objections:
- We don't have space
You'd be surprised. An operator can come by and show you options. If it's not a fit - no big deal - zero obligation. Can I send someone by?
- We don’t have a need for a vending machine
Interesting. From our experience with [business type]s like yours, vending machines can improve customer experience and you can earn some commission off of them. Does that pique your interest?
- Manager/owner makes that decision
No problem, can I speak to [him/her]? ... if needed .... ok, what time can I call back? - at least get an email and send flyer
Benefit Quick-Pick:
(Use whenever an objection comes up.)
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Free perk for staff/customers — costs the company nothing.
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Zero maintenance — we handle install, stocking, and repairs.
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Optional commission — earn a percentage of every vend.
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Boosts morale & convenience — fewer mid-day run-outs.
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Removable anytime — if it’s not a fit, we’ll remove it within 30 days.
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Makes management look good — adds value without red tape.
Commission vs. No Commission: Examples
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Locations which employees only, like an office or warehouse: No Commission
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Locations with paying customers, like a gym or medical facility: Commission
Special note: The lower the commission the better.