1. Opener & Qualifier

Rep: “Hi there — is the operations manager available?”

Wait for reply.

“Great - my name is [Rep Name] calling from Vending Village. We work with local operators who place modern, cashless-ready claw machines in local businesses at zero cost. We handle delivery, setup, restocking, and maintenance - there’s no cost and no commitment for you as the host location. When eligible, locations can also earn a competitive commission from the machine.”

If they ask about commission eligibility:

“Typically locations with steady foot traffic - like family venues, retail stores, gyms, entertainment centers, or anywhere customers linger - tend to qualify. When meeting with the operator you can ensure a fair agreement on commission split”


2. Value Statement (When needed)

“Our claw machines are clean, modern, and fully cashless-enabled. They boost engagement, keep visitors entertained, and can generate passive revenue - all while we handle absolutely everything.”


3. Call-to-Action (Try and get a meeting)

“I could have one of our local operators stop by for a quick 5–10 minute walkthrough this week. You can see the machine options, toy/prize types, and choose a good placement spot - no cost or commitment whatsoever.”

4. Confirm next steps

"Great! What's your availability in the next few days? Are there any times that work best for you?"

Communicate that you will be in touch soon:

"I'll confirm the operator's schedule and be back in touch shortly to confirm the appointment time."


Benefit Quick-Pick 💡

(Grab any bullet when objections arise.)

  • Free entertainment perk — livens up lobbies, waiting areas, and break rooms.

  • Revenue share — earn on every play with no cap.

  • Hands-off maintenance — we restock prizes and handle repairs.

  • Drives social media buzz — winners post, boosting your brand.

  • Risk-free trial — removable within 30 days if it’s not a fit.

  • Makes management look good — fun upgrade with zero budget needed.

Most Common Objections:

  1. We don't have space

    Machines can be as small as 2ft. If space is the only concern I can schedule an operator to do a site walkthrough and show you options. It's 100% free service, so there will be no upselling happening.

  2. We don’t have a need for a vending machine

    This is an amenity you experience the benefit of once it's in place. They are sleek, stylish and add a convenience that's appreciated when needed.

  3. Corporate decides that.

    From our experience, corporate will listen when its employees give feedback. Would a machine on site stocked with your favorites benefit employees and clients?

Commission vs. No Commission: Examples

  1. Locations which employees only, like an office or warehouse: No Commission

  2. Locations with paying customers, like a gym or medical facility: Commission

Special note: The lower the commission the better.

Must Ask Questions:

  1. How many employees work there?
  2. What's the estimated daily visitor foot traffic?
  3. Any idea where the machine would go?
  4. Any preferences for machine style or items?
  5. What are the business hours?
  6. Who should we stay in touch with?
  • Full name
  • Best email
  • Best phone number